Shipping Policy

The delivery time for orders is divided into two main parts:

Processing time: This involves verifying the order, customizing the items, conducting quality checks, and packaging. Generally, all orders are forwarded to our manufacturer for dispatch within 72 hours after the order is placed and payment is confirmed.

Shipping time: This refers to the duration it takes for items to be shipped from our warehouse to the designated address.

USA & Canada

Standard Secured Shipping & Insurance typically takes 2-4 weeks for delivery (IF YOUR ITEM IS IN STOCK).

Australia & New Zealand

Standard Secured Shipping & Insurance usually takes 2-4 weeks for delivery (IF YOUR ITEM IS IN STOCK).

UK & Europe

Standard Secured Shipping & Insurance generally takes 2-4 weeks for delivery (IF YOUR ITEM IS IN STOCK).

Other Countries

Standard Secured Shipping & Insurance may take 2-5 weeks for delivery (IF YOUR ITEM IS IN STOCK).

Insured Shipping: If an item is lost during transit or arrives damaged, we will provide you with a replacement at no extra cost, provided you submit adequate proof.

Priority Insured Shipping: Your delivery will be prioritized on our daily Orders List sent to our manufacturers. Depending on the order volume we receive, the expected time may be similar to Standard Shipping times. Your item will also be insured.

Some items might be shipped separately and arrive at different times due to our warehouses being located in various regions.

Tracking numbers can take a few days to a week to update and reflect accurate tracking information. We recommend using a third-party website such as https://17track.net to track your order.

Please note that shipping may take longer than estimated for certain countries.

Due to the volume of orders we are processing, your shipment may experience delays. We assure you that we are working diligently to get everything shipped as quickly as possible. We understand that waiting longer than expected for your order can be frustrating, but we prioritize maintaining the quality of our products. Thank you for your understanding.

Change Requests

If you need to make adjustments to your order, please email us within 24 hours of placing your order at support@vibrantl.com, and we will be happy to assist you with the necessary changes. Unfortunately, if your order has already been shipped, we will not be able to make any modifications. Please double-check that you have selected the correct size and color to avoid any disappointment.