Privacy Policy

Privacy Statement
Thank you for visiting the website operated by Vibrantl (hereinafter referred to as the "Company"). We are committed to providing an enjoyable and secure online shopping experience and offering high-quality, personalized service consistent with the Company's philosophy. This commitment includes respecting and protecting the privacy of your personal information.

This Privacy Policy describes the types of information we collect from you when you visit our website (hereinafter referred to as the "Website"). The Website and all its functions and features are collectively referred to as the "Service." This Privacy Policy also explains how the Company uses and shares your personal information, as well as your ability to control certain uses of your personal information.

By using the Service, you consent to the information collection, use, and disclosure practices described in this Privacy Policy, including the transfer and storage of your personal information to and in the United States, Canada, and Hong Kong, and to the Terms of Use of the Service, which are incorporated by reference. If you do not agree, please do not access or use the Service.

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

Through the Company's interactions with you: We collect information from you and your transactions and other interactions with us. This may include information when you use the Services, make a purchase, register for our catalog, newsletter, or email list, enter a sweepstakes, contest, or other promotion, participate in a product review, survey, or other similar offer, send a gift or virtual gift card to someone, or otherwise contact us.

If you purchase from us, we may also collect your billing address.

Information You Provide About Third Parties: If you send communications to another person through the Services, we may collect information such as that person's name, phone number, email, and/or shipping address.

Website Automatic Collection: We or our service providers may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our websites, users of our online services, and interactions with our emails and online advertisements, and to allow companies to track analytics and certain statistical information. For example, we may collect information such as your browser type, operating system type, or mobile device model, pages viewed, links clicked, IP address, mobile device identifier or other unique identifier, the website you visited before visiting our website, the time you viewed or used the website, the number of times you returned, or other clickstream or website usage data, and the emails you opened, forwarded, or clicked through to our website. Collecting this information and associating it with your personal information helps us customize our website and enhance your online shopping experience by saving your preferences when you visit a particular website, identifying website features, promotions, advertisements, and offers that may be of particular interest to you, and retargeting online and mobile advertising to you across computers or devices you may use.

From Third-Party Sources: We may obtain information from other sources to update or supplement information you provide or that we collect automatically (such as information used to verify or update your address or other demographic information), or when you connect with companies through third parties (including through social networks), based on your registration and privacy settings on those third-party websites.

Combining Information: We may combine information we receive from or about you (including information you provide to us and information we collect automatically through the website and on other computers or devices you use) with information we collect or receive about you from other online and offline sources or from other third-party sources.

Third-Party Analytics and Advertising: We may also use third-party advertising, analytics, and tracking tools to better understand who is using the website, how people are using the website, how to improve the effectiveness of services and related content, and to help us or third parties provide you with more targeted advertising across the internet. These third parties may use cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store non-personal information. They may also combine information collected from your interactions with the Site with information collected from other sources. We do not have access to or control these third parties' use of cookies or other tracking technologies.

Q: What are my tracking options?

A: Some parts of the Site require the use of cookies. By registering and using the Services, you consent to their use. If you do not consent to their use, you will not be able to use the Services. Below is a description of the four categories of cookies and examples of how we use them to provide you with the Services:

Strictly Necessary Cookies – These cookies are essential for you to browse and use the features of the Site; without them, we cannot provide the Services. We use these cookies for purposes such as recognizing and maintaining your logged-in status during your visit and managing your shopping bag.
Performance Cookies – These cookies collect information about how visitors use the Services, such as which pages they visit and whether they receive error messages. This information does not identify you personally but is used in aggregate to improve our Services. Functionality Cookies – These cookies allow us to remember certain choices you make when using the Services and provide you with a more personalized experience, such as your shipping country and currency preferences.
Targeting Cookies – These cookies are used to deliver online advertisements relevant to you and your interests and to measure the effectiveness of advertising campaigns. These cookies may be placed on the Services by us or our advertising partners with our permission. For more information about targeting cookies and how you can control their use, see the "Internet-Based Advertising" section below.
Our systems may not respond to "Do Not Track" requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant ads and to link data collected from other computers or devices you use.

To learn about your choices for more relevant advertising or to manage your settings, please review the information below:

For more information about managing your privacy and storage settings and how to opt out of receiving cookies from third-party advertisers, you can visit the Network Advertising Initiative's opt-out pages at http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices and follow the opt-out instructions. For specific instructions on how to opt out of Criteo's advertising services, please refer to the Criteo Privacy Policy at https://heartsooth.com/pages/privacy-notice.

If you wish to prevent Google Analytics from using your data, Google has developed the Google Analytics Opt-out Browser Add-on, which can be found at https://tools.google.com/dlpage/gaoptout/.

In addition, for information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. You can also adjust the privacy and advertising settings on your mobile device to control whether you want to receive more relevant ads.

We or our service providers may also use Flash cookies (also known as local storage objects) or other similar technologies. Flash cookies are small data files placed on your computer using Adobe Flash or similar technologies. They may be built into your computer or downloaded or installed by you. We use these technologies to personalize and enhance your online experience, streamline processes, and personalize and store your settings. Flash cookies can help our website visitors perform various actions, such as setting volume preferences related to their video experience, playing games, and taking surveys. They help us improve our website by measuring the areas of greatest interest to our customers. They may be recognized by other websites or our marketing or business partners. Flash cookies are different from browser cookies, and the cookie management tools provided by your browser may not be able to delete Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you disable Flash cookies or other similar technologies, please note that you may not be able to access certain features and services that make your online experience more efficient and enjoyable.

Q: How does the company use the information it collects?

A: The Company may use the information we collect from and about you for any of the following purposes:

To verify, confirm, verify, deliver, install, and track your order (including processing payment card transactions, arranging shipping, handling returns and refunds, maintaining records of your purchases, and contacting you (including by phone) about your order or servicing products you purchased from us).

To enhance your online shopping experience, including identifying you and welcoming you to the Site.

To send you catalogs, information, newsletters, promotional materials, and other offerings from the Company or on behalf of our partners and affiliates.

To send you products and services through other third-party websites or applications, or by email, text message (provided by the Company or other marketing partners). Provide you with customized website content, targeted offers, promotions, and advertising that may be of interest to you.
Improve our website, products/services, customer service, and the customer shopping experience.
Use your data in an aggregated, non-specific format for analytical and demographic purposes.
Protect the security or integrity of the website and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims, and other liabilities, and managing risk exposure, including identifying potential hackers and other unauthorized users.
Contact you as necessary or requested, including to respond to your questions and comments and provide customer support.
As described to you at the time of data collection.
Q: What information does the Company share with others?

A: The Company may share the personal information we collect from and about you in the following ways:

Company Affiliates: We may share the information we collect with Company Affiliates and any future Company Affiliates.

Joint Marketing Partners: Certain areas of the Services may be offered to you in conjunction with third parties, such as companies that offer products and services, reward programs, joint marketing programs, sweepstakes, promotions, and other jointly sponsored events. These third parties will be identified in these Services. If you choose to register for any of the products and/or services offered during the Services, you will provide your information to both the Company and the third party, or the Company may share your information directly with the third party so that the third party can offer its products directly to you, along with our products and services.

Other Third Parties: The Company may share your information with certain partners that we believe may have offers or be of interest to you. , affiliates, and other third parties.

Legal Disclosures; Security: The Company may transfer and/or disclose information we receive from and about you to comply with legal obligations; to provide information to government agencies in accordance with applicable law, and when we believe in good faith that the law requires it. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction, to detect any technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to otherwise protect the rights, property, safety, or security of third parties, users of the Services, the Company, or the public.

Business Sales: In the normal course of business, we may sell or buy assets. If another entity acquires all or a portion of the assets of the Company or its family of affiliated companies, the information we have collected about you may be transferred to that entity. Additionally, if the Company or its family of affiliated companies If any bankruptcy or reorganization proceeding is instituted by or against the Company or its family of affiliated companies, such information may be considered an asset of the Company and may be sold or transferred to a third party. If such a sale or transfer occurs, we will use reasonable efforts to require that the transferee use the personally identifiable information provided through this Website in a manner consistent with this Privacy Policy.

Service Providers: We use third-party service providers to perform certain services on our behalf when the third-party service providers need the information to perform their duties.

Aggregate or Anonymous Non-Personal Information: We may also share or sell non-identifiable, aggregated, or anonymized information with our affiliates, agents, service providers, business partners, or other third parties for their marketing or analytical uses or other lawful purposes. Such non-identifiable, aggregated information cannot be used to identify you personally.

SMS Marketing and Notifications (if applicable): By entering your phone number during checkout and initiating a purchase, subscribing through our subscriptions or keywords, you consent to us sending you SMS notifications (regarding your orders, including abandoned cart reminders) and SMS marketing offers. No more than X SMS marketing messages per month. You can unsubscribe from subsequent SMS messages by clicking on the unsubscribe link. Sending SMS messages or using automation requires you to enter the phone number or recipient name into our importer. We will store and use this data to show you analytics of your marketing campaigns, including message delivery status, sent status, and in some cases, whether a purchase resulted in a sale. If you decide to use our link shortener in your SMS, we will collect information on whether the link was clicked and use it to show the results in your analytics. For any other third-party services you decide to use outside the scope of the zevona.online service ( If you use third-party link shorteners, Google Analytics tracking, etc., you will be directed to their specific third-party policies and asked to agree to them. After the text message is sent, we transfer data to our SMS carrier to complete the delivery of the text message. Information is only shared with our carrier when initiating a marketing campaign. If your recipient no longer wishes to receive text messages, please reply "STOP" or contact us at the email address below so that we can successfully unsubscribe them.

Q: How can I review, update, or delete my information?

A: If you have already purchased, you can also contact our customer service department at the email address listed in the "Contact Us" section below to access or update any such information.

You may also exercise your rights under applicable law to request that we delete or restrict access to your personal data. We may need to retain data for legally permitted purposes, and we will explain this to you if necessary.

Q: What choices do I have regarding receiving company communications?

A: If you purchase products, you will automatically receive promotional emails and direct mail from the Company. We offer customers the opportunity to "opt out" of having their information used for purposes not directly related to the placement, processing, fulfillment, or delivery of product orders. If you wish to "opt out" of receiving information or materials we think may be of interest to you, we offer the following options:

Electronic Promotional Offers: You can always "unsubscribe" from receiving promotional emails from the sender by clicking the "unsubscribe" link in any promotional email you receive. Additionally, if you have an online account, you can change your preferences for receiving emails from us by logging into the "Your Account" section of the website.

Direct Mail Promotional Offers: If you would like to be removed from our Company Catalog mailing list, please contact a Customer Service Representative via email to stop receiving paper catalogs.

Other Contact Methods: In all cases, you can email us at the email address listed in the "Contact Us" section below.

Q: What about children's privacy?

A: Protecting children's privacy is extremely important to us, and this website is not intended for children under the age of 13. We do not direct this website to such children, nor do we knowingly collect any personal information from them. If you are under the age of 18, you are not authorized to use this service. If the Company discovers that a child under the age of 13 has provided personally identifiable information to this website, we will take reasonable steps to delete such information from our files. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online or accessing material that is harmful to minors without parental permission.

Q: What about security?

A: We have implemented certain physical, administrative, and technical measures to safeguard the information we collect from customers and website visitors. While we strive to ensure the integrity and security of our network and systems, we cannot guarantee the effectiveness of these security measures. When you enter sensitive information (such as credit card information) into our forms, we encrypt the transmission of that information using Secure Sockets Layer (SSL) technology.

Q: What about other websites?

A: Our website may contain links to third-party websites that are not affiliated with our company. These websites may send their own cookies to visitors, collect data, or solicit your information. The privacy policies of these websites may differ from ours. We are not responsible for the privacy practices of these websites and cannot guarantee the security of any personal information you provide to or that is collected by such third-party websites.

Q: If I have further questions or concerns about this policy, who should I contact? How can I file a complaint?

A: If you have any questions or concerns about our privacy practices, please feel free to contact us. Please feel free to contact customer service at support@vibrantl.com. For all unsubscribe requests, please contact support@vibrantl.com. For privacy-related questions, please contact support@vibrantl.com.

We are transparent about how we collect and use personal information and welcome your questions and concerns. If you have any concerns or complaints about how we handle your personal information, please contact us at support@vibrantl.com. If you believe we have not addressed your concern or choose not to address it, you have the right to file a complaint with a regulatory authority in your country of residence and/or the United States. You can contact the U.S. Federal Trade Commission with your concern. For more information, please visit https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.

By using our website, you, the visitor, consent to third parties processing your IP address to determine your location for currency conversion purposes. You also agree to the currency being stored in a session cookie on your browser (this is a temporary cookie that is automatically deleted when you close your browser). We do this to ensure that the selected currency remains selected and consistent while you browse our website so that prices can be converted to your local currency.